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Building Staff Solutions,
Merchants House
Merchants Quay, Dublin 8
Tel: 01 7071012

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Soft Services Manager

Location: Galway
Entered: 18 Oct 2017
Duration: Contract

Summary: Our client is seeking to hire Mobile Manager for the West of Ireland. This role is based on site with our prestigious clients. This is a position that will suit an organised and energetic individual who is highly motivated and organised. Successful candidate will have a previous experience as a contract manager, soft services manager or facilities manager in Medical, Public Sector, Cleaning or Hospitality services. 

Key deliverables are:

  • Client engagement at all levels 

  • People management

  • KPI and Standards

  • Commercial performance

The Ideal Candidate:

  • Previous experience in the Soft Services sector including cleaning contracts.

  • Previous experience interacting with and influencing the client senior management team

  • Previous experience of managing and leading a team of Supervisors.

  • Must have excellent communication skills

  • Must have excellent IT skills

  • Will have knowledge of reporting requirements within and understanding of  KPI’s

  • Highly flexible with a demonstrated willingness to take on a responsible approach to any issues

  • Practical and logical approach to problem solving

  • Be a team player with the ability to develop and maintain good interpersonal relationships


  • Development of strategic partnerships with key stakeholders on site.

  • Manage and develop client relationship and daily interaction

  • Manage, train, motivate and develop a team of supervisors and cleaning operatives

  • Develop the client  as the preferred and expert supplier to this site for the provision of cleaning services and grow additional service lines

  • Retention of existing contract and identify new business opportunities for the client on site.

  • Ensure the contract is operating to and exceeding the required specification and performance and is regularly audited in line with specification

  • Provide guidance and direction to the team

  • Ensure business sector is fully compliant with Industry Standards, relevant employment legislation, JLC requirements, ISO and Company procedures & policies  

  • Prioritise health and safety at all levels

  • Endorse new Company initiatives and ensure they are implemented on site


  • This exciting role commands a market leading package designed to attract the strongest candidates.



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