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Coopero
Philips House
South County Business Park
Tel: 01 293 1032
E-mail: patrick@coopero.ie
Web: www.coopero.ie

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Facilities Manager (Major Account) €100k plus neg

Location: Dublin
Entered: 22 Mar 2019
Salary: €100k neg
Duration: Permanent
 
Facilities Account Manager Dublin – Major Blue-Chip client €100k neg
Senior Facilities Manager with excellent client skills
  
Job objectives and responsibilities
 To manage and co-ordinate all Facilities activities within the allocated contract. To ensure the site team and all sub-contracts are managed and service levels are met to meet and exceed the SLA’s and client business requirements.  Overseeing 100 reports in multiple locations in Ireland and UK including 4 Management reports and 20 technical staff
 
Main duties
 To build positive and productive working relationships with client, delivering excellent customer service and seeking ways to continuously improve and exceed expectations
  • To efficiently and cost effectively manage and develop the contract
  • To analyse current contract and assess its ongoing commercial contribution to the profitable operation of the region, controlling and minimising risk
  • To assist with contract renegotiations where necessary to ensure success and growth with the client
  • To manage and develop a professional and effective operational team, ensuring objectives are set, monitored and achieved and that all employees are appraised and have a personal development plan
  • To carry out the day to day management of relevant employees including conduct performance, attendance and capability, taking the necessary and appropriate actions to address any inappropriate behavior or low standards, with support and advice from HR
  • Develop a succession plan for all key roles within your team
  • To meet and/or exceed financial targets including but not limited to WIP, debt and GRN process
  • Ensure that all PPM and Reactive calls, SLA’s and KPI’s, including the Company’s set targets, are met for the portfolio
  • To provide management information/reporting as required
  • To monitor and control supplier, sub-contractor and labor costs
  • To develop, communicate and implement Strategy as agreed
  • Lead by example with regards to health and safety, compliance with statutory and contractual legislative requirements
  • To understand and complete all work-related documentation accurately and on time
  • To understand and comply with policies and procedures
  • To comply with all QHSE policies and procedures
  • To attend and fully participate in training and appraisal activities as required
  • To undertake additional duties in line with capabilities as required
  • Ability to handle Change Management
  • Ability to handle Total Facilities Management, Projects, Planning and take ownership of client.
 
Personal Attributes
  • Has proven experience in the management large of P & L budgets
  • Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment
  • Experience preferably working in a world class Facilities Management environment
  • Experience working with both hard and soft services
  • Able to represent Company effectively at both internal and external meetings
  • Able to undertake budget setting and demonstrate appropriate financial management
  • Able to lead and manage a team effectively
  • Seeks out and takes opportunities to learn new skills as part of personal professional development
  • Must have people management experience including coaching, motivation, carrying out appraisals and objective setting
  • Competent with standard MS office applications
  • Strong and effective communication skills, analytical thinker with demonstrated problem-solving skills
  • An understanding of how to prioritize
  • A problem solution focused approach
  • Experience of managing contracts to KPI’s and SLA’s
  • Must have a responsible attitude, a methodical approach to work
  • Holds relevant facilities management qualifications, and has relevant experience with Facilities outsource company
 

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